Privacy Policy

By using this website and our applications, you acknowledge and accept these Terms of Use, as well as all relevant laws and regulations. You are responsible for ensuring compliance with any local legal requirements. If you do not agree to these terms, you must refrain from accessing or using our site and applications. 

At The W: Therapeutic Group, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our telehealth services.


We collect various types of information from you when you use our services, including:

1. Personal Information: This may include your name, email address, phone number, date of birth, and medical history.

2. Health Information: Any health-related data you submit during consultations and assessments.

3. Payment Information: If applicable, we may collect payment details necessary for billing purposes.

4. Website Usage Data: We automatically receive and log certain information when you use our website, such as IP address, browser type, and pages visited.

How We Use Your Information

We use your information for the following purposes:

- To provide and manage your telehealth services.
- To communicate with you regarding appointments, treatment plans, and other healthcare-related matters.
- To process payments for services rendered.
- To improve our website and services based on user feedback.
- To comply with legal obligations and regulations.

Disclosure of Your Information

We will not sell, rent, or lease your personal information to third parties. We may share your personal information in the following circumstances:

- With healthcare providers involved in your care, as required for your treatment.
- With payment processors to facilitate billing.
- As required by law or to comply with a subpoena or legal process.

Data Security

We take the security of your personal information seriously. We have implemented reasonable technical and organizational measures to protect against unauthorized access, use, or disclosure of your information. However, no internet transmission is entirely secure, and we cannot guarantee its absolute security.

Your Rights

As a patient, you have the following rights regarding your personal information:

- The right to access and obtain a copy of your personal data.
- The right to request correction of inaccurate or incomplete information.
- The right to request the deletion of your personal information, subject to certain exceptions.
- The right to withdraw your consent to data processing at any time, if we are processing your data based on consent.

Cookies

Our website may use cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain parts of our website.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.